Goodfood is a Canadian online grocery subscription service delivering meal kits, read-to-cook meals, and grocery products to your door each week.
With Goodfood, you can learn fun new recipes, discover ingredients and grocery products, save time in the kitchen, and reduce unnecessary food waste.
Use the quick links below, check out the answers to your questions or contact us.
1. Build your routine: You tell us when to deliver and how often. Skip the weeks you don't want an order
2. Fill your order: Choose meals from any menu or leave it to us for a delicious surprise.
3. Modify anytime: We’ve made it easy to update, skip, or cancel an order.
Designed with flexibility in mind, you can load up your Goodfood basket with any combination of meal kits, ready-to-eat meals. Goodfood meal kits come with all the perfectly portioned raw ingredients you need to cook delicious meals at home with no food waste. Each recipe features easy-to-follow instructions and a delicious and healthy balance of protein, veggies, and carbs.
We accept all major credit cards (Visa, Mastercard, AMEX, etc.), as well as Visa Debit and Mastercard Debit. Paypal, GooglePay and ApplePay
One new user coupon per household
You can customize your basket however you'd like with any combination of meal kits, ready-to-eat meals, and more. On your selection page, click on each individual recipe to see more details like the ingredients, allergens, and nutritional information. To view your cart, click the shopping cart icon in the top right-hand side of your selection page to show the recipes and/or products selected for the upcoming week, as well as the final cost of the scheduled order.
We will process your order as soon as you place it.
Yes, for the subscription users, our mobile app is live on the Apple App Store (iOS) and Google Play (Android). You can download the app using these links https://apps.apple.com/app/apple-store/id1547708112 https://play.google.com/store/apps/details?id=com.makegoodfood.goodfood
The minimum basket must reach $65 for the order to process. (You cannot order for less than 65$)
Mandatory Delivery Fee of $9.99 (this fee is not waived even if your order is over 65$)
Subscribe & Save to Plan meals in advance, skip if you need to—and save 5% on every order.
We take great care to ensure that all of our food is prepared safely. We indicate on each recipe the allergens contained in the recipe, and our ingredients are proportioned in individual packages, which makes it easy to swap out ingredients. However, all of our boxes are assembled in the same processing facility, which means we cannot guarantee that there isn't cross-contamination. If you have a severe food allergy and want to ensure the utmost caution, we do not recommend you order a Goodfood box.
Feel free to contact our Virtual assistant Fred at all times or our Member Happiness team (Monday to Friday from 8:00 AM to 10:00 PM EST or Saturday & Sunday from 9:00 AM to 5 PM EST)!
Absolutely! Every box is carefully packaged with ice packs and insulation material to stay fresh for up to 48 hours while on its way to you. For best results, place the contents of your box in your refrigerator as soon as you can.
No. There are certain items that we send that are pre-washed, such as our pre-cut ingredients, but we strongly recommend washing all fruits, vegetables, and herbs before using them in the cooking process.
Our chefs believe that flash-frozen fish results in better quality than fresh fish that may have been sitting on ice at the supermarket for a few days. We work with fisheries that utilize this method to ensure that the fish is frozen at the peak of its freshness. As our boxes are designed to keep your meals fresh, it's possible that your fish may arrive partially defrosted. If that is the case, simply leave the fish in your fridge overnight to let it fully defrost before cooking the next day.
A drizzle represents 1 teaspoon of oil.
Goodfood uses avocado oil for its recipes, due to its versatility and neutral flavour. You may use whichever oil you prefer. Note that nutritional values may differ.
In our efforts to provide good-er meals to our Goodfoodies, we have introduced alternative meat protein options on our weekly menu, including organic meats on certain recipes. While we source organic whenever possible, we prioritize sourcing our ingredients from Canadian farms because we know that local food is fresher. (in our case, about seven days fresher than what you’ll find at the grocery store!), more nutritious and less heavily packaged. And we know that by sourcing locally, we’re supporting the economies where our valued customers live and work.
Our meals are designed to stay fresh for up to a week following the delivery of your box.
We recommend that you consume any non-vegetarian recipes according to the “best before” date indicated on the protein packaging. Certain proteins packed in your orders will have been previously frozen at the peak of their freshness and will be delivered to your door partially defrosted. Feel free to cook them within the number of days indicated on the packaging, or store them in your freezer for consumption at a later time - both options will yield an equally delicious result! Fresh proteins will always be marked with a 'best before' date on the packaging. These should be prepared prior to this date or stored in your freezer for consumption at a later time. Frozen meat or seafood should always be thawed in the fridge overnight prior to being consumed. Add-on products may have a 'best before' date label. If not, please refer to the instructions on the packaging label for more information. For ready-to-eat salads, it is recommended to consume them within three days and for fresh ready-to-eat meals within four days (excluding the day of arrival), as we do not add any additional preservatives and want to ensure a top-quality experience
Feel free to remove the produce from your recipe bags and store them in your vegetable crisper drawer to help extend shelf life.
Compensation will be reviewed by our Member Happiness agents.
If for any reason your ingredients aren't in the condition you were expecting, please take a photo and contact us, you can click the chat icon in the bottom right of the screen.
Transparency is one of our core values, and that’s why there’s no mystery around the origin of our products: at least 85% of the contents of your box are either sourced from Canadian farms and local businesses or packaged right here in Canada. When this isn't possible due to seasonal availability or other factors, we source ingredients with the best quality/price ratio available on the market. That means you’re eating the freshest seasonal ingredients at an affordable price year-round. During the selection process, we work hard to bring you only the best quality products. That's why we prioritize ingredients without additives or preservatives and ensure that our meat and fish come from eco-responsible sources.
The cardboard box, insulation liner, bags, and bottles are made of recycled materials and may be entirely recyclable depending on your location. Simply place them in your recycling bin according to your municipality's regulations. Our ice packs are made of 98-99.5% water and 0.5-1% Sodium Polyacrylate. This saline solution is designed to get colder than ice and is gel-like when melted. The non-toxic solution can be discarded in the garbage, and since the bag is composed of LDPE (low-density polyethylene), it is completely recyclable (where accepted)!
For the time being, you can only order subscription-free in certain regions of Québec.
When completing your order, you will receive the delivery 4 days later(exception for Tuesday, your order will come on Friday).
Here is a breakdown:
Our delivery hours are the following: - Up until 8 PM local time for residential addresses. - Up until 5 PM local time for offices.
Please note that, as we use private delivery companies, we cannot be sure of the exact time your box will be delivered.
We recommend verifying your building policies to make sure that perishable products are welcome for delivery if you're not in. If you have specific delivery instructions, add the information under the "Delivery Instructions" section.
Delivery instructions must be clear, concise and actionable within reason.
You don't have to be home to receive your delivery! There is no signature required to drop the order off.
You can specify details in the "Delivery Instructions" section of your account (like a buzzer number or where to leave the box) so the courier can accommodate the request. The drivers are advised to follow instructions wherever possible within time constraints. If there are issues reaching a member or the concierge is unavailable, boxes will be left as securely as possible.
Alongside our in-house couriers, we employ third-party delivery partners to help us get your box delivered to your doorstep on time. If you ever have any questions regarding your delivery, please reach out to us directly.
Unfortunately, there may be unexpected delays or cancellations due to poor weather conditions. We work closely with our delivery partners to notify you as soon as possible should your delivery be affected. We suggest adding chef@makegoodfood.ca to your email contact list to make sure you receive delivery updates. We prioritize the safety of our employees and partners, and if a driver cannot complete delivery due to the path to your door being blocked or too icy, the delivery may be reattempted the next day.
You can select meal kits in increments of 2 or 4 portions.
Ready-to-Eat ( Heat&Eat ) meals come in single servings.
Every Wednesday, you will see the new selections available for you to select from.
We recommend you order through your active Goodfood weekly subscription.
https://www.makegoodfood.ca/
If you have entered something incorrectly, such as your delivery address, please get in touch with us immediately. While we cannot promise to intercept the box, we will do our best.
We cannot modify the contents of the order once it is processed.
Click on the account icon, then Orders.